eREC employs privacy at the user level by allowing the Member to control how to display their personal information. Members select a Security/Privacy mode that dictates how their personal information displays over the Internet when their eREC Member number is entered:
Secure Mode
Using the eREC Member ID, full names of members, child members and emergency contacts are available online and/or by call center.
Member Number 999999
You have located the members listed below. Please click on the name of the member whose emergency contact information you wish to view.
Member Name: Jane Doe
Co-Member Name: James Doe
Children Within This Membership
Jaylin C Doe (Age 17)
Johnny D Doe (Age 10)
Joseph E Doe (Age 6)
Secure/Private Mode
Using the eREC Member ID, only first names of members, child members and personal emergency contacts are available online and/or by call center. However, full names of professional emergency contacts are available, for example: Doctors, Managers or Attorneys.
Member Number 999999
You have located the members listed below. Please click on the name of the member whose emergency contact information you wish to view.
Member Name: Jane (999999)
Co-Member Name: James (999999)
Children Within This Membership
eREC Child Members
Secure/Anonymous Mode
Using the eREC Member ID, no names of members, child members and personal emergency contacts are available online and/or by call center. Only the genders and relationships are available. However, full names of professional emergency contacts are available, for example: Doctors, Managers or Attorneys.
Member Number 999999
You have located the members listed below. Please click on the name of the member whose emergency contact information you wish to view.
Member Name: Female eREC Member (999999)
Co-Member Name: Male eREC Member (999999)
Children Within This Membership
eREC Child Members
Restricted Access
No information is available online. Using the eREC Member ID, information is only available by calling the call center and providing the eREC Member ID. Users are instructed to contact the call center if emergency contact information is needed to be found.
Member Number 999999
This eREC Member only allows access
to their information by use of our 24 hour call center.
Please call toll free: 1-888-514-eREC (3732)
Local phone number: 1-404-806-9540
Select option #1 and provide the representative with the member ID to find emergency contact information.
How is information protected?
- eREC employs security at two levels: control of access to account information and security of transmission over the Internet.
- Account information is stored within a highly secure, firewall-protected database with daily backups, ensuring seamless availability. Account access security is accomplished by the use of personal access codes:
- User ID and Password for personal account maintenance / updates by the member; AND
- Double Password Protection to view emergency contact information by use of a confidential system generated eREC Member ID and optional Security Access Code.
- Transmission security is achieved by the use of a security standard used by government and financial institutions to transmit sensitive information, which includes the highest level of encryption, or data encoding, available.
What information is available to others?
- Depending on the display mode selected by the user, only names and/or telephone numbers of individuals provided as emergency contacts are available; the same information provided to schools and Human Resources today.
- Also, any special alert messages provided by the member are displayed online as well.
- The major advantage of eREC is that it allows the entry and storage of this information within one secure, centralized location, and everyone that needs it is always updated.
Who can access information?
- Members control who can access to their information. Access to information is granted to anyone provided with the eREC Member ID. Otherwise, information is restricted.
- In the event of emergency, emergency response personnel such as hospital staff members or police officers locate the Member Card when searching for identification. They are able to access the eREC account using the Member Card.
- School officials or Human Resources personnel retrieve the Member ID number from personal records. eREC provides these organizations with the member’s ID electronically, if authorized by the member.
- No more forgetting to update a school or employer of a number change.